| Responsible (Thrust) Areas | Key Results Areas | Key Performance Indicators | Base Year (2009) Status |
| Standardization of Service Delivery | Productivity Improvement | No of service entities ISO certified / Quality / Productivity Award | 2 |
| Next Generation of Citizen Charter | No of standardized services delivery time (Within 1/ 2 / 3 Day etc) | 5 | |
| Real Time Service Delivery | No of online service delivery / over the counter service delivery | 0 | |
| Grievance Handling System | % of reduction of grievance reported Monthly / Quarterly / Annually | 85% | |
| Better Customer Care | Rate of customer satisfaction (survey based) | 92% | |
| Housing and Amenities | Drinking Water Availability | % of families have safe drinking water facility | 68% |
| No of cases on water related diseases reported (Annually) | 0 | ||
| Proper Sanitation Facility | % of families have proper sanitation facility | 47% | |
| Permanent Shelter | % of families have permanent shelter | 36% | |
| Motorable Access | Average traveling time per KM to city centre | ||
| Education Development | Pre School Education | Pre school enrolment rate (among children between 3 - 5 Yrs) | 82% |
| Primary Education for All | Dropout rate of the primary education | 8% | |
| Secondary Education | % Qualify for A/L education (Arts/ Science/ Commerce stream basis) | ||
| Advanced Level Education | % students qualified for University education | 14% | |
| University Education | No of Graduates per Year (District / Division Basis) | 688 | |
| Vocational Skill Development | No of persons obtained vocational training certification | 9763 | |
| % vocational training certified persons secured employment | 11% | ||
| Health Development | Epidemic Control | No of cases (Malaria / Dengue etc)reported (annually) | |
| Preventive Health Care | No of OPD patients (Annually) | ||
| Malnutrition Condition | Malnutrition rate | ||
| Mothers Nutritional Condition | Mortality rate | ||
| Poverty Alleviation | Family Sustainability | Poverty head count / % of families under the poverty line | |
| Self Employment | % of families redeveloped through Samurdi | 18% | |
| Unemployment | % of unemployment | ||
| Land Utility | Cultivation | % of cultivated land | 12% |
| Yield per acre (Crop Basis) | |||
| Soil Conservation | % of soil salinity reduced | ||
| % Soil protected agro practice (Crop Basis) | |||
| Social Forestation | % of social forestation | ||
| Land Title | % of land ownership (Type and Category) | ||
| % of land encroachment | 65% | ||
| Home Gardening | % of householders owned home garden | 14% | |
| % of Householders income from home garden | 12% | ||
| Land Use Planning | % of GN Division has land use plan | 0 | |
| Land Reclamation | No of acres of land reclamated | ||
| Disaster Prevention and Mitigation | No of natural disaster occurred | ||
| No of human loss | |||
| Value of property loss (In Rs) | |||
| Value of compensation (Rs) | |||
| Cost of infrastructure recovery | |||
| Social and Cultural Wellbeing | Organized Civil Society | No of CBOs registered | |
| Sports | No of active sports societies | 13 | |
| Cultural Exchange | No of multicultural events organized | 8 | |
| Social Recreation | No of recreational events organized | 5 | |
| Cultural and Archeological Prevention | No of incidents reported | ||
| No of venues which has adequate security | |||
| Women and Child Care | % of villages provided health care units | 69% | |
| Protection of Special Needy Persons | % SNP completed primary education | ||
| % SNP completed higher education | |||
| % SNP secured permanent employment | |||
| Senior Citizens Care | % involve in SSC forum | ||
| No of unattended cases reported | |||
| Recovery Management | Permanent Shelter | % completed permanent shelter | |
| Resumption of Normal Productive Life | % families resume economic active life | ||
| Reconstruction of Public Infrastructure | % of rehabilitated infrastructure (by category) | ||
| Rehabilitation of Life Line Utilities | % secured drinking water | 65% | |
| % of household provided electricity | 78% | ||
| Rehabilitation of Disaster Victims | % of war victims recovered | ||
| % of enrolled alternative living | |||
| Length of irrigation canals abandoned (Km) | Rain Water Harvesting | % households has system of rainwater harvesting | |
| Socio -Economy of Irrigation System | % of families live under irrigation systems | ||
| Average cultivatable land ownership per family | |||
| Average high land ownership per family | |||
| Average yield per acre under irrigation |


















